Our Client Service team is growing again and we’re on the hunt for exciting new talent to join us in the next stage of our adventure. This is a position open to experienced Creative Agency Account Managers looking to the next stage of their career.

Whether you are a Junior Account Executive just kicking off in the business or an experienced and trusted Account Director, our Client Service Team is creative, organised, has a collaborative spirit and has the client relationship at the heart of everything that we do. You will be joining a high functioning team who are already driving national and international, culturally relevant FAME, TRANSFORMATION and PLANET services for our clients. The Client Service Team sits in the heart of the other THINKHOUSE services including Creative, Film, Copywriting, Creative Innovation, Planning and Insights, Social and Digital, Events and PR – all of which are inspired by and/or delivered by the next generation of creative thinkers.


1: An agile mindset

This role, like all roles in Thinkhouse, requires an agile, open mindset. This agility is essential for the nimbleness we pride ourselves on. We’ve done away with the rigidity of traditional agency and production house structures and every member of the team leans in to get the job done. This brings our clients, and brands, a more open-minded creative approach and capability. It also provides a rich learning environment for professionals eager to consistently innovate their practice.

The role is fast-paced and involves being able to handle multiple projects at once, within an environment that encourages growth and development.

2: An innovative thinker

The right candidate will be an innovative thinker, always on the cutting edge of the marketing world. They will be highly self-motivated and have a strong grasp of account / project management, top-level clients and brands, youth culture and preferably experience in the alcohol sector.

3: Team Player

The candidate must be able to demonstrate that they can develop trusted relationships by working with our leading marketing experts to deliver world-class, client-focused solutions. Our clients include some of the world’s biggest brands across multiple sectors including food & drink, services, finance, not-for-profit, and lifestyle. The winning candidate will work within our agency’s interdisciplinary team and will contribute to the continued improvement of our agency’s offering.

4: A passion for social justice and sustainable practice.

You will have a passion for sustainable and purposeful practice in business; ideally (but not limited to) working in partnership with leading brands and organisations, including BCorps, with net zero targets and social-justice missions.

5: Experience and/or Expertise

  • 3-5 years in a creative agency
  • Confident managing and servicing numerous global clients simultaneously
  • Strong project management and organisational skills
  • Deadline-driven with a history of delivering leading campaigns on time
  • Financially literate with experience of managing large budgets
  • Experience working with all areas of an agency in-house creative team

We’re an equal opportunities employer

THINKHOUSE is a proud equal opportunities employer. We're passionate about continuing to build and support a diverse creative community at THINKHOUSE and welcome applications of all genders, abilities, backgrounds and qualifications for this role.


If this sounds like the right next step for you in your career — please submit a CV (and Portfolio if applicable) (Under 15mb) to Please title your email ‘CLIENT SERVICE ACCOUNT MANAGER ROLE

Send your application to with the subject 'JOB ALERT: ACCOUNT MANAGER (CLIENT SERVICE TEAM)'.