Thinkhouse

The Youth Lab

PRICED OUT. NOT SHUT OUT. ⚽

How fans and brands are creating new ways into the World Cup

Now with the first World Cup whistle blown, this week’s 52INSIGHTS revisits our previous post on the tournament’s commercialisation at the expense of mass participation. We’re taking a pulse check on all the controversy to date as well as how standout brand, individual and community moves are taking football’s top tournament back.

THE PULSE CHECK: Backlash Rages On

The last World Cup shattered records, generating over five billion engagements and 2.2 billion social interactions, while the final alone reached an estimated 1.42 billion viewers worldwide.

This 2026 tournament was expected to push those numbers even higher with the expansion to 48 teams, 104 matches spanning the US, Canada and Mexico.

Yet months out, anticipation for the biggest, arguably most accessible Cup ever, quickly descended into frustration as FIFA and host country controversies left fans fuming and feeling shut out.

Thousands of empty seats
Dynamic pricing that yielded tickets 3x-10x more expensive than the previous Cup have resulted in thousands of empty stadium seats. The lesson? Sales practices which focus on profit alone not only hurt fans but also the authorities holding the reins.

The ripple effect of ripping fans off
The dynamic pricing downfall has also prompted Attorney Generals in New York, New Jersey to launch investigations. Texas Attorney General Ken Paxton followed suit stating, “Sports have a unique power to bring people together, and FIFA must understand that Texans take their competition - and their consumer rights - seriously."

Referee ban fuels exclusivity fire
Not only have fans been shut out by travel restrictions, recent news of Somalia’s premier referee Omar Artan being denied entry to the United States drove global coverage. One pundit called the tournament the "World Cup of chaos.” Upon return home, locals and officials demonstrated their steadfast support for Artan - giving him a "hero’s welcome."

A forum for not just global sport, but global issues
From immigration debates, to economic exploitation, to political conflict, and predictions that this could be the hottest, most polluting games on record, the Word Cup discourse is transcending the event itself. Monoculture moments like this are becoming a shared lens through which to see and discuss the world’s biggest challenge and how they intersect.

THE RESPONSE: Rebuilding Access

Despite all the barriers and conflict that have marred this year’s tournament - brands and individuals are stepping up and using creativity to unlock that shared revelry associated with “the greatest game.”

Access is the new sponsorship
To help get fans to the games, brands and public figures are making affordability the activation itself. New York Mayor Zohran Mamdani successfully negotiated with FIFA to release 1,000 World Cup tickets for local residents at just $50 each - including free transport to and from the stadium. He has also backed free public viewing experiences, including a 50,000-person World Cup Final watch party in Central Park.

Total Wireless took free give-aways to the next level, posting flyers with tear-off tabs on utility poles - each tab giving fans a chance to win match seats.

Cultivating alternative play grounds
While stadium experiences remain out of reach for most, new spaces - online and off - are forging togetherness. Take Heineken and Heinz's limited-edition six-pack collaboration, primed for World Cup BBQs. Rather than focusing on pitch-side play, these moves celebrate one of the tournament's most universal rituals: gathering with friends to watch the game, share food and debate every refereeing decision.

Closer to home, Heineken Ireland, in partnership with THINKHOUSE, as part of their Fans Have More Friends campaign, launched The Heineken®️ 0.0 Star Bar competition, turning one house into Ireland’s ultimate fan HQ.

Crisp brand Lay’s "No Lay's, No Game" elevated game day rituals via a massive WhatsApp fan community featuring Lionel Messi, David Beckham, Thierry Henry, Alexia Putellas and Steve Carell. The brand also made waves with a hidden camera grocery store activation in which shoppers caught buying Lay's products gained invites to premium watch parties.

FIFA owns the rights. Fans own the culture
Today's biggest cultural moments are no longer directed solely by traditional broadcasters and event organisers. Fan bases hold power - and authorities are starting to take notice. Proof of this groundswell, FIFA is giving a Brazilian influencer behind popular YouTube channel CazéTV streaming rights to all 104 World Cup matches.

In a further bid to engage younger fans, a FIFA-TikTok partnership is enabling thirty social creators to deliver behind-the-scenes access, live perspectives, and fan-led storytelling throughout the FIFA World Cup 2026 in a bid to engage younger fans.

And if we learned anything from the recent onslaught of NY Knick’s energy, fan-generated joy remains the most potent unifier.

Brand Takeouts

As the World Cup becomes harder to access in its traditional form, its cultural power is increasingly being rebuilt elsewhere.

Access is a brand experience: Helping fans get in, or feel in, is fast becoming more valuable than traditional visibility, attention-grabs or sponsorships.

Culture beats proximity: Some of most effective activations happen outside the event itself, where everyday rituals and fandom intersect.

Control is shifting to communities: Fans and creators are no longer just audiences; they are increasingly the influencers, recruiters, distributors and vibe-setters for the tournament itself.

For brands, the biggest World Cup opportunity isn't owning attention. It's helping more people reshape what "being a part of it" actually means.